Refund Policy

30-Day Money-Back Guarantee

We stand behind every product. If you are not satisfied for any reason within 30 days of delivery, contact us at support@lumbarise.com. No photos required. No forms. No return shipping. We process your refund within 24 hours — full amount, no restocking fee.

How to Request a Refund

Email support@lumbarise.com with your order number and the word "refund" in the subject line. That is all we need. We will confirm and process within one business day.

Damaged or Wrong Items

If your order arrived damaged or you received the wrong item, email us with a photo and we will send a replacement immediately at no cost.