FAQ

Frequently Asked Questions

Is it safe if I have a herniated disc?

Yes. Start at Level 1 and listen to your body. Most people with herniated discs report significant relief. Consult your doctor if you have had spinal surgery within the last 6 months.

How long do I need to use it each day?

5 to 10 minutes. Most people use it while watching TV or listening to a podcast. You do not need to carve out dedicated time — just lay back during something you are already doing.

What if my back does not feel better?

You have 30 days. Use it every day. If you do not feel a difference, email us — no photos, no forms, no return shipping required. We refund every cent within 24 hours.

Will it fit me? I am over 6 feet and 250 lbs.

Yes. Weight capacity is 330 lbs. The arch is 14.5 inches wide — designed to fit all adult lumbar zones regardless of height or frame.

How is this different from other back stretchers?

Most back stretchers are static. LumbaRise combines 3 adjustable traction levels with 96 acupressure nodes — passive decompression and active myofascial release at the same time. That is why most users feel results faster.

When will my order arrive?

Orders ship within 24 hours. US delivery is 5 to 8 business days. You will receive a tracking number via email the moment your order leaves our warehouse.