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We reply within 24 hours, Monday–Friday (ET). For order issues, include your order number in your message.

Include your order number and a brief description of the issue. We will respond within 1 business day with a resolution.

For shipping questions or to start a return, email roobmy@flipzyx.com. See our Shipping Policy and Return Policy for full details.

Check our FAQ for answers about the LumbaRise Spine Decompressor, intensity levels, relief timelines, and more.

Wholesale, press, or influencer inquiries: email roobmy@flipzyx.com with subject line "Partnership".

LumbaRise is a brand of FLIPZYX LLC.